The Electricity Company of Ghana Limited (ECG) has today, 23rd October, 2019 terminated Private Sector Participation Transaction Agreements with Power Distribution Services Ghana Limited (PDS).
ECG has therefore assumed full operational and financial control of the electricity distribution business in the Southern Zone of Ghana with immediate effect. Consequently, all activities which were hitherto undertaken by PDS have reverted to ECG.
All stakeholders and customers should therefore engage ECG in their normal business activities which include but are not limited to the following: • Metering • Billing • Distribution of bills • Bill reconciliation • Revenue collection • New Service connections • Disconnections and reconnections • Faulty meter replacements • Network faults and repairs • Network Operations, Maintenance, Expansion and Rehabilitation. • Complaints and fault reporting to the call centres • Any other related services
In this regard, all payments in respect of power purchases and other related activities should take place at: • ECG Regional and District Offices • ECG existing Customer Service Centres • ECG licensed vending stations • ECG operated Cash Points • ECG authorised Banks
Accordingly, all cheques issued in respect of power purchases and other related activities should be in the sole name of Electricity Company of Ghana Limited.
All assets currently in the name of PDS revert to ECG with immediate effect and will be rebranded in accordance with the decision over the next few weeks.
ECG will continue to provide quality electricity services to our cherished customers and stakeholders.
All enquiries should be directed to ECG Call Centre No. 0302611611 and existing social media handles.
ECG, THE NAME BEHIND POWER DISTRIBUTION IN GHANA
ISSUED BY: PUBLIC. RELATIONS AND COMMUNICATIONS DIVISION, ECG.